Construction Holiday Notice (July 20th - August 4th)

We will continue to process and ship out orders during the 2024 construction holidays (July 20th - August 4th)

🚧

Warehouse closures might extend our usual processing time as inbound shipments will be delayed. The worst case scenario is an additional 2 weeks delay.

Clients with delayed orders will be contacted and we will do our best to minimize any delays.

If you have any questions, do not hesitate to Contact Us or give us a call at (514) 928-FOOD, we are always there to help.

 

How Fast Will I Get My Order?

All orders are subject to a processing time and a transit time. The processing time is the time it takes to gather the products for your order and box/palletize them. The processing time depends on the type of product and quantity. The transit time is the time it takes the carrier to deliver the order when it ships out.

• Retail format orders (Individual portions, cans, jars, small boxes, etc.) are normally processed within 48 hours.
• Wholesale format orders (Wholesale bags, boxes, cases, pallets, drums, totes, etc.) are normally processed within 2 weeks.
• Special orders (All products marked as Special Order) are normally processed within 3-4 weeks.
• We strive to provide fresh local products and will often have small weekly shipments of flour, grain, flakes and spices to get the freshest products for you. We try our best to minimize time products are sitting in a warehouse.

The delivery standards listed below are the maximum average transit times. This means that the majority of packages will be delivered within that delay. As the distance increases there is more possibility for delays, but from the experience we've acquired we can say that you shouldn't be too worried.

• Within Quebec & Ontario (Excluding remote areas): 1 to 3 business days.
• Rest of Canada: 2 to 7 business days.